Privacy Policy

Our Privacy Policy explains what data we collect from you, how it is typically collected, and what we do and do not do with it.

1. Terminology

“Personal Information” means any information that identifies or can be used to identify a Client, or a Visitor, directly or indirectly. Examples of Personal Information include, but are not limited to, first and last name, email address, phone number, employers’ name, aircraft information, occupation, or other demographic information.

“Internet properties” means any website(s) we own and operate (such as planeviz.com) or any web pages, interactive features, applications, widgets, blogs, social networks, or other online, mobile, or wireless offerings that post a link to this privacy policy. Internet properties also includes third-party platforms and services we use to communicate with you (such as Amazon Alexa, Google Assistant, and Siri).

2. Types of Data We Collect

Website Cookies

Like most websites, our Websites use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smartphones or tablets) as you browse our Websites; they are used to identify your computer or device when it accesses our Websites. Cookies are essential for the effective operation of our Websites and to help you submit inquiries online. They are also used to tailor the products and services offered and advertised to you, both on our Websites and elsewhere. The information we collect includes information about browsing and inquiry behavior by Visitors, which includes information about pages viewed, inquiries sent and the Visitor journey around our websites.

Analytics

When someone engages with one of our Internet properties (such as our website, social media, or voicebot) we collect or have access to data collected by these Internet properties. We use this data to understand user behavior patterns and to improve the user experience.

Account Registration

We collect Personal Information as part of the registration process on our Internet properties. We use that Personal Information to tell you about products and services you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied; and to fulfill requests for the services we offer. We don’t rent or trade this information with other organizations and businesses.

In the course of operating our business, we may collect Personal Information about you from the following sources:

  • From applications or other forms we receive from you or your authorized representative;
  • From your transactions with, or from the services being performed by Planeviz, our affiliates, or others working with Planeviz;
  • From our internet properties, whether our own or third-party platforms (e.g., Alexa, Google)
  • From consumer or other reporting agencies.

Confidentiality and Data Safeguards of Your Personal Information

We maintain physical, electronic and procedural safeguards to protect your Personal Information from unauthorized access or intrusion. We limit access to the Personal Information only to those employees who need such access in connection with providing our services to you or for other necessary business purposes.

We may share your Personal Information with our affiliates, such as insurance companies, agents, and other service providers. In addition, we will disclose your Personal Information when you direct or give us permission or when we are required by law to do so. We may also disclose your Personal Information when otherwise permitted by applicable privacy laws such as, for example, when disclosure is needed to enforce our rights arising out of any agreement, transaction or relationship with you.